Glossary

We have prepared a glossary of common terms for your convenience. These terms have been extracted from various sources. Just click on the alphabet of the term you are looking for to find the definition.

We shall be updating these terms from time to time so please visit us to get the latest updates.

You will find at the end of the definition there will be an abbreviation within bracket. This indicates the source of that definition. At times a single term may have different definition from different sources. We have included it for your benefits.

Below is the meaning for each abbreviation:

  • BCI  -  Business Continuity Institute, UK
  • DRII - Disaster Recovery Institute International, US
  • BCMI - Business Continuity Management Institute, Singapore
  • MS1970 - Business Continuity Management Framework, Department of Standards Malaysia
  • ASIS International – Organization for security professionals.
Traumatic Counselling

The provision of assistance to staff, customers and others who have suffered mental or physical injury through being involved in an E/I/C.
See: Post Traumatic Stress Disorder & Trauma Management. (BCI)
 
Uninterrupted Power Supply (UPS)

Equipment (usually a bank of batteries) that offers short-term protection against power surges and outages. Note that UPS usually only allows enough time for vital systems to be correctly powered down. (BCI)
Vital Records


Computerized or paper record which is considered to be essential to the continuation of the business following an E/I/C. (BCI)

A record that must be preserved and available for retrieval if needed. (DRII)
Warm Site


A site (data centre / work area) which is partially equipped with hardware, communications interfaces, electricity and environmental conditioning capable of providing backup operating support.
See: Cold Site, Hot Site, Warm Site, And Alternate Site. (BCI)

An alternate processing site which is equipped with some hardware and communication interfaces, electrical and environmental conditioning which is only capable of providing backup after additional provisioning, software or customization is performed. (DRII)
Work Area Facility

A pre-designated space provided with desks, telephones, PCs, etc, ready for occupation by business recovery teams at short notice. May be internally or externally provided.
See: Cold Site, Hot Site, Warm Site, And Alternate Site.(BCI)
 
Zone

A region or area characterised by a common feature or quality that should be considered in BCM planning e.g. a high risk concentration of business and/or industry Mission Critical Activities in an area.
See: Mission Critical Activities. (BCI)